Managing IT Service Processes (MIS735)


Course Instructor
Paul Rohmeyer

MIS 735 entails the examination of architecture and process considerations for maximizing the quality and integrity of IT services and software, including measurements, compliance testing, and audits. The course maps to the Service Strategy and Service Design domains of ITIL.


I encourage all who seek formal education to take online courses from Stevens Institute of Technology. It is not for the inactive participant who seeks only to soak up the knowledge. The courses challenge you to step up and contribute effectively."
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