This course will cover the many variations and complex manifestations of Relationship Management (RM) in the 21st century corporation in the context of IT outsourcing. Students will be exposed to both theoretical models and practical case studies to more fully develop a set of knowledge and skills to help them with RM related issues. Students will learn how to place outsourcing relationships within the general context of RM and identify the unique aspect of Outsourcing relative to other areas of RM. The issue of offshore outsourcing RM will also be discussed in this context.
Stevens.WebCampus
© 1998 - 2008 Stevens Institute of Technology. All rights reserved.
Castle Point on Hudson, Hoboken NJ 07030-5991 USA +1.800.496.4935